ORDER SUPPORT
WHERE IS MY ORDER?
Get help with order confirmation, dispatch, tracking and delivery updates.
SUPPORT, WITHOUT THE RUNAROUND
CONTACT / SUPPORTLET'S TALK SOCH.
Product questions, size guidance, delivery updates, return support or a collaboration idea — send it our way.
01 / SUPPORT
TELL US WHAT YOU NEED.
Choose the topic closest to your query so we can get you the right answer faster.
SIZE HELP
FIND YOUR SIZE.
Tell us your usual size and preferred look for personalised guidance.
RETURNS
NEED AN EXCHANGE?
Share your order details and we will guide you through the next steps.
COLLABORATIONS
BUILD WITH US.
For creators, communities and brands with an idea that matches our soch.
FOR FASTER ORDER SUPPORT
INCLUDE THESE DETAILS IN YOUR MESSAGE.
- 01Your order number
- 02Your full name
- 03Product name and size
- 04A short note about the issue
02 / MESSAGE
DROP US A MESSAGE.
Fill the form and our team will get back to you during support hours.
By sending this form, you agree that we may contact you about your enquiry.
03 / QUICK ANSWERS
BEFORE YOU MESSAGE.
WHEN WILL I RECEIVE A REPLY?
Support replies are usually sent within one working day during Monday–Saturday support hours.
WHERE CAN I TRACK MY ORDER?
Use the tracking link sent after dispatch. Include your order number in the form if you need help.
CAN YOU HELP ME CHOOSE A SIZE?
Yes. Send your usual T-shirt size and how oversized you want the look to feel. Our available sizes are S, M, L and XL.